Tos Hlub Thaum Laus

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Shipping Policy

We ship worldwide, standard shipping method, Premium Shipping etc.2.All products are in stock, please, feel free to purchase any item. All orders are being processed within 72 hours after the payment verification.3.Please, make sure your name and address, stated are correct. If name or/and address are incorrect, the case of return or not receipt of the product will be on customer's responsibility.4.The packages are sent within 2-5 working days after payment verification. The tracking information about the packages is usually displayed within 3-5 working days.5.If you have not received your shipment within 30 days after the payment, please, feel free to contact us. We will track the shipment and reply to you as soon as possible.6. Service Transit Time is provided by the carrier and excludes weekends and holidays. If you do not receive your shipment within 30 days from payment please contact us.7. Buyers are responsible for additional COD charges, VAT, Brokerage Fees, Duty, or Custom Fees or Taxes. 8.  We maintain high standards of excellence and strive for 100% customer satisfaction!  Feedback is very important. Please contact us immediately Before you give us a neutral or negative feedback, so that we can address your concerns satisfactorily.

Refund Policy

1. You have 7 days to contact us and 30 days to return from the date of receipt. If this item is in you for more than 7 days and it is considered to be used, we will not issue you for a refund or replacement. The buyer is responsible for the shipping cost of the return.
2. All returned items must be placed in the original packaging, you must provide us with the shipping tracking number, the specific reason for the return, and your po#.
3. We will refund your full investment after receiving the original conditions and packaging of the item including all components and accessories, and the buyer and seller cancel the transaction from Galaxigift. OR, you may choose to have a replacement.

Cancellation / Return / Exchange Policy

Defected items Must Be reported and returned within the warranty period (and in the original packaging, if possible). You must tell us what the defect is and give us your number. Prior to any return, a Return Merchandise Authorization (RMA) must be obtained by contacting the seller. Any Products returned to us without an RMA will be sent back to the buyer at his/her expense.  The buyer is responsible for the cost of returning and merchandise.

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